bluegate stock is a trade name of Bluegate Shipping & Trade B.V. We are responsible for processing your personal data as described in this privacy policy.
We respect your privacy. We only collect the data we need, keep it secure, and never sell it to third parties.
We do not knowingly collect data from persons under 16. Our webshop is intended for adults.
| Data | Why we need it |
|---|---|
| First and last name | To know who you are and to process your order |
| Company name, KVK number and VAT number (business buyers) | To issue correct invoices and to apply the right VAT treatment |
| Address and country | For delivery, invoicing and VAT |
| Email address | To send order confirmations, invoices and messages about your order |
| Phone number / WhatsApp | To schedule pickups and deliveries and to contact you about your order |
| Payment details | To process your payment. Payments are handled in the secure environment of our payment provider. We do not store card details. |
| Order history | To manage your account, orders and invoices |
| Messages you send us | To answer your questions via the contact form, email or WhatsApp |
| Technical data (IP address, browser, pages visited) | To keep the website secure and working, and to improve it |
| Purpose | Legal basis (GDPR) |
|---|---|
| Processing and delivering your order, pickup appointments, invoicing | Performance of the agreement |
| Customer service and answering questions | Performance of the agreement, or our legitimate interest in helping you |
| Keeping financial records and meeting tax obligations | Legal obligation |
| Checking VAT numbers for intra-EU reverse charge sales | Legal obligation |
| Website security, preventing fraud and misuse | Legitimate interest |
| Analytics and improving the website | Your consent (cookie banner) |
| Letting you know about new pallets by email or WhatsApp, only if you ask us to | Your consent — you can unsubscribe at any time |
We do not use automated decision-making or profiling that has legal or similarly significant effects for you.
| Data | Retention period |
|---|---|
| Invoices, order and payment records | 7 years, as required by Dutch tax law |
| Customer account | As long as your account is active. We delete it within 3 months after you ask us to, except for data we must keep by law. |
| Messages via the contact form, email or WhatsApp | Up to 2 years after our last contact |
| Analytics data | Up to 26 months |
We only share your data with parties that we need to deliver our services. We never sell your data.
We have processing agreements with parties that process data on our behalf, so that they protect your data to the same standard as we do.
We store and process your data within the European Economic Area where possible. If a service provider processes data outside the EEA, we make sure appropriate safeguards are in place, such as the EU-US Data Privacy Framework or the European Commission's Standard Contractual Clauses. This applies, for example, to Stripe, Google and Microsoft, which may process data in the United States.
If we arrange an export shipment for you to a country outside the EU, we share the data needed for that shipment with the carriers and customs authorities involved. This is necessary to perform the agreement.
We take appropriate technical and organisational measures to protect your data against loss and unauthorised access. Our website uses a secure HTTPS connection, access to customer data is limited to the employees who need it, and accounts are protected with passwords.
If you think your data is not properly secured, or you see signs of misuse, contact us at info@bluegatebv.com.
Our website uses cookies: small files stored on your device.
You can change your cookie preferences at any time via the cookie settings on our website, or delete cookies in your browser settings.
Under the GDPR you have the right to:
Send your request to info@bluegatebv.com. We respond within one month. To prevent misuse, we may ask you to verify your identity.
If you are not satisfied with how we handle your data, please contact us first. We'll do our best to solve it together. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via autoriteitpersoonsgegevens.nl.
We may update this privacy policy from time to time. The latest version is always available on our website. Last updated: November 2026.
bluegate stock – Bluegate Shipping & Trade B.V.
Zuidergracht 47, Hal 3, 3763 LS Soest, the Netherlands
Email: info@bluegatebv.com · Phone & WhatsApp: +31 6 27315357
KVK: 98572695 · VAT: NL868552227B01